Traveling Otter, powered by INSPIRAHOLDING INC. · Certificate Fulfillment Provider
The $449 Premium Week certificate is fulfilled by an independent travel provider, Traveling Otter, powered by INSPIRAHOLDING INC. The following is their privacy policy, provided here for your full transparency.
Traveling Otter by INSPIRAHOLDING INC.
We use personal information for purposes of administering and expanding our Travel Agent business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to this website, new services and special offers we think you will find valuable. You may notify us of your desire not to receive these offers by clicking the unsubscribe link contained in each such email or by contacting us at any time. We may also use your data to process payments and other financial transactions. We will only process your data in relation to financial transactions with your explicit consent.
If you contact us we will use your information to send you the information you have requested and updates, offers and other information that we think you will be interested in.
We will store your personal details, such as name, address, email and phone number and other personal details in order to provide our Travel Agent services to you. We will store details of booking enquiries, purchases, and related financial information as required to run our business but always as you would reasonably expect.
We will not share your data with any third parties other than as described here. We will share your information with any regulator or legal body that requests it.
Your data will be stored only for 10 years or as described in our Data Retention policy after which time your data will be deleted.
Access to your data will be managed carefully and we will always keep your data safe. We will never give access to, sell, share or otherwise distribute your data to any other third party other than as described here.
We will store your data on secure servers. We use industry recommended security protocols and technology to secure data. We take your privacy seriously and will only use your personal information to provide the products and services you have requested from us and to send you information about products and services you may be interested in. We will never sell, share or use your personal information other than as described here.
This policy sets out how we will use and share the information that you give us. This policy describes your relationship with Traveling Otter powered by INSPIRAHOLDING INC. The General Data Protection Regulation (GDPR) describes how organisations like ours must collect, handle, process and store personal information.
These rules apply regardless of whether data is stored electronically, on paper or on other materials. To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully. GDPR is underpinned by eight important principles. These say that personal data must: be processed fairly and lawfully; be obtained only for specific, lawful purposes; be adequate, relevant and not excessive; be accurate and kept up to date; not be held for any longer than is necessary; be processed in accordance with the rights of the data subjects; be protected in appropriate ways; and not be transferred outside the European Economic Area unless that country or territory also ensures an adequate level of protection.
INSPIRAHOLDING INC. is a Travel Agency. This policy relates to users of Traveling Otter by INSPIRAHOLDING INC. Processing of your data is required in order to offer you our services and to manage and grow our business. This policy applies to individuals who have shared their data with Traveling Otter by INSPIRAHOLDING INC as either a potential customer, customer, guest, visitor, employee, supplier or in any other capacity.
We will only use your personal data for the purposes for which we collected it and as you would reasonably expect your data to be processed and only where there is a lawful basis for such processing — for example, to register you as a new customer; to process and deliver the services you request including managing payments, fees and charges; to manage our ongoing relationship with you; to administer and protect our business and our site; to deliver relevant content and advertisements; to use data analytics to improve our website, products and services; and to make suggestions and recommendations about goods or services that may be of interest to you. The lawful bases for processing include performance of a contract with you, compliance with legal obligations, and our legitimate interests in running and growing our business.
We operate in line with EU GDPR (May 2018) data protection guidelines. We respect your rights and will respond to any request for access to personal information and requests to delete, rectify, transfer data, and to stop processing. We will also advise you on how to complain to the relevant authorities, namely the Information Commissioner's Office. Any requests or objections should be made in writing to the Data Controller, or you can visit our website, call, or email us to change your preferences at any time.
By submitting your personal data on this site or as required for us to provide products and services to you, you are affirming your agreement for such information to be used in accordance with this privacy policy. You will be able to change your preferences at any time by the methods described in this document.
Where you give your consent for us to process your data, for example when you agree to us sending you marketing information or where you agree to us processing financial data, you can contact us to amend or withdraw your consent at any time. You can also choose to object to processing and request deletion of your data. We respect all user rights as defined in GDPR.
Your data will be collected, stored and processed on secure servers around the world. Your data will be stored for up to 7 years or as described in our Data Retention document, to ensure we have appropriate records of service, payments, and other interactions we have with you. In order to provide our services to you, we use recognised third parties to take payment, conduct credit reports and other checks, manage our company accounts and provide banking services. These third parties may operate outside the EU; if this is the case we will ensure precautions are in place to protect your data.
We may have to share your personal data with: service providers who provide IT and system administration services; professional advisers including lawyers, bankers, auditors and insurers; HM Revenue & Customs, regulators and other authorities that require reporting of processing activities in certain circumstances; and third parties to whom we sell, transfer, or merge parts of our business or our assets. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. We will report any breaches or potential breaches to the appropriate authorities within 24 hours and to anyone affected by a breach within 72 hours.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website. We only use this information for statistical analysis purposes and then the data is removed from the system. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Under certain circumstances, you have rights under the data protection laws in relation to your personal data, including the right to request access to your personal data; request correction; request erasure; object to processing; request restriction of processing; request transfer of your personal data; and the right to withdraw consent. You can see more about these rights at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
If you have any questions or comments about this Privacy Policy, wish to exercise your information rights, or wish to complain, please contact Traveling Otter by INSPIRAHOLDING INC. We will process subject access requests within 20 days; responses are usually free but we reserve the right to charge for excessive or unfounded requests. If you remain dissatisfied, you have the right to apply directly to the Information Commissioner for a decision.
This privacy policy belongs to the travel fulfillment provider, Traveling Otter / INSPIRAHOLDING INC., and is provided here for transparency. For Ascend Vacation Group's own privacy practices, see our Privacy Policy.
