You may have heard stories about high-pressure travel presentations, hidden fees, or pushy sales tactics. We built Ascend to be the opposite. Here's our promise — and the standards we hold ourselves to every single day.
Our team is there to educate, not to corner you. You will never be rushed, guilt-tripped, or pushed into a decision. If the program isn't right for you, that is a perfectly good answer.
We post the full terms and conditions for every vacation certificate right here on our website — before you ever attend. No fine print sprung on you later. What you see is what you get.
We're upfront about deposits, taxes, and what each certificate does and doesn't include. You'll always know the real cost before you commit to anything.
We're a registered and bonded Utah Seller of Travel (#14267225-TLM0) with an A rating from the Better Business Bureau, built on two decades of experience right here in the Salt Lake Valley.
You're never just a number. Our Draper, Utah team is made up of real people who answer the phone, know your name, and genuinely want to help you travel more.
Our goal is for you to leave understanding how wholesale travel works — whether or not you join. An informed family is a happy family, and happy members are how we've grown.
A surprise pitch and pressure to sign before you leave the room.
A relaxed, educational tour with zero obligation to decide anything on the spot.
Hidden fees and terms you only discover after you've committed.
Every certificate's full terms published openly on our site, before you attend.
A faceless company that's impossible to reach once they have your money.
A licensed, BBB A-rated Utah company with real people who answer the phone.